Helps & FAQs
FAQs for Speakers
Q1: When should I arrive at the event?
Q2: How is the program structured?
Q3: What will the conference room be like?
Q4: What happens if there are changes to the program?
Q5: What is your accommodation and flights policy?
Q6: What is the dress code?
Q7: When will I meet the chairmen/moderators/panel members?
Q8: When can I run through my presentation?
Q9: What should I do if I am delayed on the day?
Q10: What if I need to cancel?
Q: When should I arrive at the event?
A:We encourage all speakers to attend as much of the conference as possible. Many of the participants will have seen your name in the brochure and will want to meet you. If this is not possible, we recommend that you arrive at least one hour before your presentation, preferably during a break in the program. This will allow you to run through your slides with our AV technician.
Q: How is the program structured?
A:Our program is structured to encourage as much interaction between speakers and participants as possible. If you are presenting we encourage you to keep your slides short, colorful and informative. Always allow enough time for questions at the end of your presentation.
Q: What will the conference room be like?
A:You will be asked to speak from a lectern on the stage in the conference hall. There is a microphone on the podium. The session chair will be seated in front of the stage throughout the sessions and will use a hand-held microphone. Audience Q&A will be held at the end of each panel, except during panels when moderators will keep it more interactive throughout.
Q: What happens if there are changes to the program?
A:The organizing committee tries to minimize changes to conference programs as much as possible, but it is sometimes impossible. If there is a change to the program that affects the time of your presentation, the organizing committee will contact you as soon as possible. We will also inform the delegates of the changes and provide new copies of the program agenda in the conference workbooks. Last minute changes will be communicated as soon as they are known.Please confirm the coordinator’s email address on your white list.
Q: What is your accommodation and flights policy?
A:Speakers could choose the hotel package option provided by the committee, and be expected to pay their own travel and accommodations. The organizing committee is not liable for associated costs.
Q: What is the dress code?
A:The dress code at all our events is business casual. Speakers often choose smart business attire, but the decision is up to the individual.
Q: When will I meet the chairmen/moderators/panel members?
A:Chairmen will be provided with an information pack before the event, which will contain important notes and biographies of each speaker.
Q: When can I run through my presentation?
A:Speakers are encouraged to arrive at the venue at least an hour before their presentation will begin. You will then have the opportunity to run through your slides in the break before your presentation.
Q: What should I do if I am delayed on the day?
A:If you are delayed for any reason in getting to the conference, please contact the organizing committee as soon as possible.
Q: What if I need to cancel?
A: If you need to cancel your commitment to speak at a BIT event for any reason, we kindly request that you provide a replacement speaker who can speak on the same or a similar topic.
FAQs for Regular Issues
Q1: How do I contact a "live" person for registration help and information?
Q2: How much does it cost for admission?
Q3: I registered on-line -- how do I get a receipt and confirmation?
Q4: Do I have to register in advance or can I register on-site?
Q5: Can I register for the conference by telephone?
Q6: How do I register a Group?
Q7: How can I pay my fees?
Q8: When do I receive my badge?
Q9: I registered and now need to make changes to my registration, how can I do this?
Q10: Where can I mail my registration payment or changes?
Q: How do I contact a "live" person for registration help and information?
A:Please contact at irene@whts.org. Business hours are Monday-Friday 9:00 am to 5:00pm (China Standard Time), excluding holidays.
Q: How much does it cost for admission?
A:There are a number of different registration packages available depending on what conferences/meetings you would like to attend. For more details about packages and prices please visit the website of the conference.
Q: I registered on-line -- how do I get a receipt and confirmation?
A: If you registered and paid online the final page of the registration process is your confirmation. Please print this page as your receipt for any expense purposes as well as any follow-up with us. If you printed an invoice and submitted it with your check payment, we will email you a confirmation and receipt within 3 business days after your registration is received and processed.
Q: Do I have to register in advance or can I register on-site?
A:We strongly discourage walking in as you will not be guaranteed conference materials or seating. It is best to register in advance.
Q: Can I register for the conference by telephone?
A:No, registration must be done in writing.
Q: How do I register a Group?
A: To take advantage of the group discount of 10% your group must consist of 4 or more attendees from the same company, and they must register at
the same time. Additional registrations from the same company at a later date will not be entitled to the group discount.
Terms and conditions: The group discount of 10% is only valid off the current registration price, including early discount registrations. No other passes are
entitled to the 10% discount. Additional discounts, such as those for sponsors or exhibitors are not combinable with the group discount.
Q: How can I pay my fees?
A:Payment can be made by credit card (Visa, MasterCard, and American Express), check or Telegraphic Transfer
Q: When do I receive my badge?
A:Badges will be given to all attendees at the conferences.
Q: I registered and now need to make changes to my registration, how can I do this?
A:Please refer to the Cancellation Section of the conference website for more details.
We would love to receive any feedback or suggestions on how we can improve our program for next year. Please send your comments to irene@whts.org at your earliest convenience as we have already begun planning for the next conference.
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